Preparation
| Item | Value |
|---|---|
| Preparation zone | Zone 2 – Some preparation needed |
| What O*NET says the zone requires | Some previous work-related skill, knowledge, or experience is usually needed |
| Broad occupation in O*NET | True (Yes) |
| Skills listed for this occupation | 6 |
| Abilities listed for this occupation | 6 |
| Tasks listed for this occupation | 5 |
| Interest scores given for this occupation | 6 |
Skills
The 6 skills with the highest importance values in this occupation's records.
| Skill | O*NET element | Importance | Date |
|---|---|---|---|
| Active Listening | 2.A.1.b | 4.0 | 08/2024 |
| Speaking | 2.A.1.d | 4.0 | 08/2024 |
| Service Orientation | 2.B.1.f | 3.5 | 08/2024 |
| Social Perceptiveness | 2.B.1.a | 3.12 | 08/2024 |
| Critical Thinking | 2.A.2.a | 3.0 | 08/2024 |
| Reading Comprehension | 2.A.1.a | 3.0 | 08/2024 |
The importance value is what each record itself carries on O*NET's importance scale; the date is the date in each record.
Abilities
The 6 abilities with the highest importance values in this occupation's records.
| Ability | O*NET element | Importance | Date |
|---|---|---|---|
| Oral Expression | 1.A.1.a.3 | 4.12 | 08/2024 |
| Oral Comprehension | 1.A.1.a.1 | 4.0 | 08/2024 |
| Speech Clarity | 1.A.4.b.5 | 4.0 | 08/2024 |
| Speech Recognition | 1.A.4.b.4 | 4.0 | 08/2024 |
| Near Vision | 1.A.4.a.1 | 3.0 | 08/2024 |
| Problem Sensitivity | 1.A.1.b.3 | 3.0 | 08/2024 |
The importance value is what each record itself carries on O*NET's importance scale; the date is the date in each record.
Tasks
The tasks O*NET records for this occupation, with the type, respondent count and date each record carries.
| Task | Type | Incumbents responding | Date |
|---|---|---|---|
| Observe signal lights on switchboards, and dial or press buttons to make connections. | Core | 55 | 08/2024 |
| Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls. | Core | 55 | 08/2024 |
| Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information. | Core | 55 | 08/2024 |
| Update directory information. | Core | 56 | 08/2024 |
| Suggest and check alternate spellings, locations, or listing formats to customers lacking details or complete information. | Core | 54 | 08/2024 |
Work interests
The interest scores O*NET gives this occupation, on the six interest types.
| Interest | Score | Date |
|---|---|---|
| Conventional | 6.19 | 11/2023 |
| Social | 4.56 | 11/2023 |
| Enterprising | 3.36 | 11/2023 |
| Realistic | 2.82 | 11/2023 |
| Investigative | 1.04 | 11/2023 |
| Artistic | 1.0 | 11/2023 |