O*NET-SOC 41-9041.00

Telemarketers

Solicit donations or orders for goods or services over the telephone.

Preparation

ItemValue
Preparation zoneZone 2 – Some preparation needed
What O*NET says the zone requiresSome previous work-related skill, knowledge, or experience is usually needed
Broad occupation in O*NETTrue (Yes)
Skills listed for this occupation6
Abilities listed for this occupation6
Tasks listed for this occupation5
Interest scores given for this occupation6

Skills

The 6 skills with the highest importance values in this occupation's records.

SkillO*NET elementImportanceDate
Persuasion2.B.1.c4.1208/2023
Speaking2.A.1.d4.1208/2023
Active Listening2.A.1.b4.008/2023
Service Orientation2.B.1.f3.508/2023
Reading Comprehension2.A.1.a3.2508/2023
Social Perceptiveness2.B.1.a3.2508/2023

The importance value is what each record itself carries on O*NET's importance scale; the date is the date in each record.

Abilities

The 6 abilities with the highest importance values in this occupation's records.

AbilityO*NET elementImportanceDate
Oral Comprehension1.A.1.a.14.008/2023
Oral Expression1.A.1.a.34.008/2023
Speech Clarity1.A.4.b.53.7508/2023
Speech Recognition1.A.4.b.43.6208/2023
Selective Attention1.A.1.g.13.1208/2023
Written Comprehension1.A.1.a.23.1208/2023

The importance value is what each record itself carries on O*NET's importance scale; the date is the date in each record.

Tasks

The tasks O*NET records for this occupation, with the type, respondent count and date each record carries.

TaskTypeIncumbents respondingDate
Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.Core4808/2023
Obtain customer information such as name, address, and payment method, and enter orders into computers.Core4808/2023
Explain products or services and prices, and answer questions from customers.Core4808/2023
Record names, addresses, purchases, and reactions of prospects contacted.Core4708/2023
Maintain records of contacts, accounts, and orders.Core4808/2023

Work interests

The interest scores O*NET gives this occupation, on the six interest types.

InterestScoreDate
Enterprising5.1911/2023
Conventional5.0911/2023
Social3.6211/2023
Realistic1.8611/2023
Artistic1.3911/2023
Investigative1.1911/2023

More occupations in preparation zone 2

Source: O*NET 29.1 Database (Occupation Data, Job Zones, Skills, Abilities, Task Statements, Interests), U.S. Department of Labor, Employment and Training Administration. Data fetched 2026-10-31. See about and sources.