Preparation
| Item | Value |
|---|---|
| Preparation zone | Zone 3 – Medium preparation needed |
| What O*NET says the zone requires | Previous work-related skill, knowledge, or experience is required |
| Broad occupation in O*NET | True (Yes) |
| Skills listed for this occupation | 6 |
| Abilities listed for this occupation | 6 |
| Tasks listed for this occupation | 5 |
| Interest scores given for this occupation | 6 |
Skills
The 6 skills with the highest importance values in this occupation's records.
| Skill | O*NET element | Importance | Date |
|---|---|---|---|
| Active Listening | 2.A.1.b | 4.0 | 08/2022 |
| Reading Comprehension | 2.A.1.a | 4.0 | 08/2022 |
| Speaking | 2.A.1.d | 4.0 | 08/2022 |
| Critical Thinking | 2.A.2.a | 3.88 | 08/2022 |
| Active Learning | 2.A.2.b | 3.25 | 08/2022 |
| Mathematics | 2.A.1.e | 3.25 | 08/2022 |
The importance value is what each record itself carries on O*NET's importance scale; the date is the date in each record.
Abilities
The 6 abilities with the highest importance values in this occupation's records.
| Ability | O*NET element | Importance | Date |
|---|---|---|---|
| Deductive Reasoning | 1.A.1.b.4 | 4.0 | 08/2022 |
| Inductive Reasoning | 1.A.1.b.5 | 4.0 | 08/2022 |
| Information Ordering | 1.A.1.b.6 | 4.0 | 08/2022 |
| Oral Comprehension | 1.A.1.a.1 | 4.0 | 08/2022 |
| Oral Expression | 1.A.1.a.3 | 4.0 | 08/2022 |
| Written Comprehension | 1.A.1.a.2 | 4.0 | 08/2022 |
The importance value is what each record itself carries on O*NET's importance scale; the date is the date in each record.
Tasks
The tasks O*NET records for this occupation, with the type, respondent count and date each record carries.
| Task | Type | Incumbents responding | Date |
|---|---|---|---|
| Send notices to taxpayers when accounts are delinquent. | Core | 59 | 08/2022 |
| Confer with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns. | Core | 60 | 08/2022 |
| Notify taxpayers of any overpayment or underpayment, and either issue a refund or request further payment. | Core | 58 | 08/2022 |
| Maintain records for each case, including contacts, telephone numbers, and actions taken. | Core | 59 | 08/2022 |
| Contact taxpayers by mail or telephone to address discrepancies and to request supporting documentation. | Core | 61 | 08/2022 |
Work interests
The interest scores O*NET gives this occupation, on the six interest types.
| Interest | Score | Date |
|---|---|---|
| Conventional | 6.79 | 11/2023 |
| Enterprising | 4.36 | 11/2023 |
| Social | 3.17 | 11/2023 |
| Investigative | 2.24 | 11/2023 |
| Realistic | 1.29 | 11/2023 |
| Artistic | 1.0 | 11/2023 |