O*NET-SOC 11-9151.00

Social and Community Service Managers

Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.

Preparation

ItemValue
Preparation zoneZone 4 – Considerable preparation needed
What O*NET says the zone requiresConsiderable skill, knowledge, or experience is needed
Broad occupation in O*NETTrue (Yes)
Skills listed for this occupation6
Abilities listed for this occupation6
Tasks listed for this occupation5
Interest scores given for this occupation6

Skills

The 6 skills with the highest importance values in this occupation's records.

SkillO*NET elementImportanceDate
Service Orientation2.B.1.f4.008/2018
Social Perceptiveness2.B.1.a4.008/2018
Active Learning2.A.2.b3.8808/2018
Active Listening2.A.1.b3.8808/2018
Complex Problem Solving2.B.2.i3.8808/2018
Coordination2.B.1.b3.8808/2018

The importance value is what each record itself carries on O*NET's importance scale; the date is the date in each record.

Abilities

The 6 abilities with the highest importance values in this occupation's records.

AbilityO*NET elementImportanceDate
Oral Expression1.A.1.a.34.3808/2018
Oral Comprehension1.A.1.a.14.1208/2018
Problem Sensitivity1.A.1.b.34.008/2018
Written Comprehension1.A.1.a.24.008/2018
Deductive Reasoning1.A.1.b.43.8808/2018
Speech Clarity1.A.4.b.53.8808/2018

The importance value is what each record itself carries on O*NET's importance scale; the date is the date in each record.

Tasks

The tasks O*NET records for this occupation, with the type, respondent count and date each record carries.

TaskTypeIncumbents respondingDate
Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.Core7208/2018
Direct activities of professional and technical staff members and volunteers.Core7208/2018
Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.Core7108/2018
Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.Core7208/2018
Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.Core7208/2018

Work interests

The interest scores O*NET gives this occupation, on the six interest types.

InterestScoreDate
Enterprising7.011/2023
Social5.3511/2023
Conventional4.5511/2023
Artistic2.3411/2023
Investigative2.1511/2023
Realistic1.011/2023

More occupations in preparation zone 4

Source: O*NET 29.1 Database (Occupation Data, Job Zones, Skills, Abilities, Task Statements, Interests), U.S. Department of Labor, Employment and Training Administration. Data fetched 2026-10-31. See about and sources.