Preparation
| Item | Value |
|---|---|
| Preparation zone | Zone 2 – Some preparation needed |
| What O*NET says the zone requires | Some previous work-related skill, knowledge, or experience is usually needed |
| Broad occupation in O*NET | True (Yes) |
| Skills listed for this occupation | 6 |
| Abilities listed for this occupation | 6 |
| Tasks listed for this occupation | 5 |
| Interest scores given for this occupation | 6 |
Skills
The 6 skills with the highest importance values in this occupation's records.
| Skill | O*NET element | Importance | Date |
|---|---|---|---|
| Speaking | 2.A.1.d | 3.88 | 08/2023 |
| Active Listening | 2.A.1.b | 3.75 | 08/2023 |
| Service Orientation | 2.B.1.f | 3.62 | 08/2023 |
| Critical Thinking | 2.A.2.a | 3.12 | 08/2023 |
| Reading Comprehension | 2.A.1.a | 3.12 | 08/2023 |
| Social Perceptiveness | 2.B.1.a | 3.12 | 08/2023 |
The importance value is what each record itself carries on O*NET's importance scale; the date is the date in each record.
Abilities
The 6 abilities with the highest importance values in this occupation's records.
| Ability | O*NET element | Importance | Date |
|---|---|---|---|
| Oral Expression | 1.A.1.a.3 | 4.0 | 08/2023 |
| Oral Comprehension | 1.A.1.a.1 | 3.88 | 08/2023 |
| Speech Recognition | 1.A.4.b.4 | 3.88 | 08/2023 |
| Speech Clarity | 1.A.4.b.5 | 3.75 | 08/2023 |
| Written Comprehension | 1.A.1.a.2 | 3.62 | 08/2023 |
| Written Expression | 1.A.1.a.4 | 3.38 | 08/2023 |
The importance value is what each record itself carries on O*NET's importance scale; the date is the date in each record.
Tasks
The tasks O*NET records for this occupation, with the type, respondent count and date each record carries.
| Task | Type | Incumbents responding | Date |
|---|---|---|---|
| Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. | Core | 90 | 08/2023 |
| Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations. | Core | 91 | 08/2023 |
| Receive payment and record receipts for services. | Core | 90 | 08/2023 |
| Schedule appointments and maintain and update appointment calendars. | Core | 90 | 08/2023 |
| Transmit information or documents to customers, using computer, mail, or facsimile machine. | Core | 90 | 08/2023 |
Work interests
The interest scores O*NET gives this occupation, on the six interest types.
| Interest | Score | Date |
|---|---|---|
| Conventional | 6.23 | 11/2023 |
| Enterprising | 4.23 | 11/2023 |
| Social | 3.63 | 11/2023 |
| Investigative | 1.92 | 11/2023 |
| Realistic | 1.87 | 11/2023 |
| Artistic | 1.0 | 11/2023 |