O*NET-SOC 29-2099.08

Patient Representatives

Assist patients in obtaining services, understanding policies and making health care decisions.

Preparation

ItemValue
Preparation zoneZone 3 – Medium preparation needed
What O*NET says the zone requiresPrevious work-related skill, knowledge, or experience is required
Broad occupation in O*NETFalse (No)
Skills listed for this occupation6
Abilities listed for this occupation6
Tasks listed for this occupation5
Interest scores given for this occupation6

Skills

The 6 skills with the highest importance values in this occupation's records.

SkillO*NET elementImportanceDate
Active Listening2.A.1.b4.1208/2020
Service Orientation2.B.1.f4.008/2020
Social Perceptiveness2.B.1.a4.008/2020
Coordination2.B.1.b3.8808/2020
Reading Comprehension2.A.1.a3.8808/2020
Speaking2.A.1.d3.8808/2020

The importance value is what each record itself carries on O*NET's importance scale; the date is the date in each record.

Abilities

The 6 abilities with the highest importance values in this occupation's records.

AbilityO*NET elementImportanceDate
Oral Comprehension1.A.1.a.14.2508/2020
Oral Expression1.A.1.a.34.1208/2020
Deductive Reasoning1.A.1.b.43.7508/2020
Inductive Reasoning1.A.1.b.53.7508/2020
Near Vision1.A.4.a.13.7508/2020
Speech Clarity1.A.4.b.53.7508/2020

The importance value is what each record itself carries on O*NET's importance scale; the date is the date in each record.

Tasks

The tasks O*NET records for this occupation, with the type, respondent count and date each record carries.

TaskTypeIncumbents respondingDate
Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.Core6008/2020
Interview patients or their representatives to identify problems relating to care.Core6008/2020
Refer patients to appropriate health care services or resources.Core6008/2020
Maintain knowledge of community services and resources available to patients.Core6008/2020
Explain policies, procedures, or services to patients using medical or administrative knowledge.Core6008/2020

Work interests

The interest scores O*NET gives this occupation, on the six interest types.

InterestScoreDate
Social6.7411/2023
Investigative4.0511/2023
Conventional3.7211/2023
Enterprising3.0711/2023
Artistic1.5811/2023
Realistic1.2911/2023

More occupations in preparation zone 3

Source: O*NET 29.1 Database (Occupation Data, Job Zones, Skills, Abilities, Task Statements, Interests), U.S. Department of Labor, Employment and Training Administration. Data fetched 2026-10-31. See about and sources.