O*NET-SOC 43-9061.00

Office Clerks, General

Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.

Preparation

ItemValue
Preparation zoneZone 2 – Some preparation needed
What O*NET says the zone requiresSome previous work-related skill, knowledge, or experience is usually needed
Broad occupation in O*NETTrue (Yes)
Skills listed for this occupation6
Abilities listed for this occupation6
Tasks listed for this occupation5
Interest scores given for this occupation6

Skills

The 6 skills with the highest importance values in this occupation's records.

SkillO*NET elementImportanceDate
Active Listening2.A.1.b3.7508/2018
Reading Comprehension2.A.1.a3.7508/2018
Speaking2.A.1.d3.6208/2018
Writing2.A.1.c3.1208/2018
Coordination2.B.1.b3.008/2018
Critical Thinking2.A.2.a3.008/2018

The importance value is what each record itself carries on O*NET's importance scale; the date is the date in each record.

Abilities

The 6 abilities with the highest importance values in this occupation's records.

AbilityO*NET elementImportanceDate
Oral Expression1.A.1.a.33.8808/2018
Oral Comprehension1.A.1.a.13.7508/2018
Written Comprehension1.A.1.a.23.7508/2018
Written Expression1.A.1.a.43.6208/2018
Near Vision1.A.4.a.13.3808/2018
Speech Clarity1.A.4.b.53.3808/2018

The importance value is what each record itself carries on O*NET's importance scale; the date is the date in each record.

Tasks

The tasks O*NET records for this occupation, with the type, respondent count and date each record carries.

TaskTypeIncumbents respondingDate
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.Core23308/2018
Answer telephones, direct calls, and take messages.Core23108/2018
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.Core23208/2018
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.Core23208/2018
Compile, copy, sort, and file records of office activities, business transactions, and other activities.Core23308/2018

Work interests

The interest scores O*NET gives this occupation, on the six interest types.

InterestScoreDate
Conventional6.8311/2023
Enterprising3.1911/2023
Social3.0711/2023
Realistic2.9211/2023
Investigative1.8511/2023
Artistic1.011/2023

More occupations in preparation zone 2

Source: O*NET 29.1 Database (Occupation Data, Job Zones, Skills, Abilities, Task Statements, Interests), U.S. Department of Labor, Employment and Training Administration. Data fetched 2026-10-31. See about and sources.