Preparation
| Item | Value |
|---|---|
| Preparation zone | Zone 3 – Medium preparation needed |
| What O*NET says the zone requires | Previous work-related skill, knowledge, or experience is required |
| Broad occupation in O*NET | True (Yes) |
| Skills listed for this occupation | 6 |
| Abilities listed for this occupation | 6 |
| Tasks listed for this occupation | 5 |
| Interest scores given for this occupation | 6 |
Skills
The 6 skills with the highest importance values in this occupation's records.
| Skill | O*NET element | Importance | Date |
|---|---|---|---|
| Active Listening | 2.A.1.b | 4.0 | 08/2021 |
| Speaking | 2.A.1.d | 3.88 | 08/2021 |
| Reading Comprehension | 2.A.1.a | 3.5 | 08/2021 |
| Social Perceptiveness | 2.B.1.a | 3.38 | 08/2021 |
| Critical Thinking | 2.A.2.a | 3.25 | 08/2021 |
| Service Orientation | 2.B.1.f | 3.25 | 08/2021 |
The importance value is what each record itself carries on O*NET's importance scale; the date is the date in each record.
Abilities
The 6 abilities with the highest importance values in this occupation's records.
| Ability | O*NET element | Importance | Date |
|---|---|---|---|
| Oral Expression | 1.A.1.a.3 | 4.0 | 08/2021 |
| Oral Comprehension | 1.A.1.a.1 | 3.88 | 08/2021 |
| Speech Clarity | 1.A.4.b.5 | 3.88 | 08/2021 |
| Speech Recognition | 1.A.4.b.4 | 3.88 | 08/2021 |
| Written Comprehension | 1.A.1.a.2 | 3.5 | 08/2021 |
| Information Ordering | 1.A.1.b.6 | 3.38 | 08/2021 |
The importance value is what each record itself carries on O*NET's importance scale; the date is the date in each record.
Tasks
The tasks O*NET records for this occupation, with the type, respondent count and date each record carries.
| Task | Type | Incumbents responding | Date |
|---|---|---|---|
| Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency. | Core | 52 | 08/2021 |
| Identify and report problems in obtaining valid data. | Core | 52 | 08/2021 |
| Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options. | Core | 52 | 08/2021 |
| Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments. | Core | 53 | 08/2021 |
| Review data obtained from interview for completeness and accuracy. | Core | 54 | 08/2021 |
Work interests
The interest scores O*NET gives this occupation, on the six interest types.
| Interest | Score | Date |
|---|---|---|
| Conventional | 6.01 | 11/2023 |
| Social | 4.13 | 11/2023 |
| Enterprising | 3.66 | 11/2023 |
| Investigative | 1.92 | 11/2023 |
| Artistic | 1.38 | 11/2023 |
| Realistic | 1.0 | 11/2023 |