O*NET-SOC 43-9041.00

Insurance Claims and Policy Processing Clerks

Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.

Preparation

ItemValue
Preparation zoneZone 2 – Some preparation needed
What O*NET says the zone requiresSome previous work-related skill, knowledge, or experience is usually needed
Broad occupation in O*NETTrue (Yes)
Skills listed for this occupation6
Abilities listed for this occupation6
Tasks listed for this occupation5
Interest scores given for this occupation6

Skills

The 6 skills with the highest importance values in this occupation's records.

SkillO*NET elementImportanceDate
Reading Comprehension2.A.1.a3.508/2022
Time Management2.B.5.a3.508/2022
Speaking2.A.1.d3.3808/2022
Active Listening2.A.1.b3.2508/2022
Critical Thinking2.A.2.a3.2508/2022
Coordination2.B.1.b3.1208/2022

The importance value is what each record itself carries on O*NET's importance scale; the date is the date in each record.

Abilities

The 6 abilities with the highest importance values in this occupation's records.

AbilityO*NET elementImportanceDate
Oral Comprehension1.A.1.a.13.6208/2022
Written Comprehension1.A.1.a.23.6208/2022
Near Vision1.A.4.a.13.508/2022
Oral Expression1.A.1.a.33.508/2022
Speech Clarity1.A.4.b.53.508/2022
Speech Recognition1.A.4.b.43.508/2022

The importance value is what each record itself carries on O*NET's importance scale; the date is the date in each record.

Tasks

The tasks O*NET records for this occupation, with the type, respondent count and date each record carries.

TaskTypeIncumbents respondingDate
Prepare insurance claim forms or related documents, and review them for completeness.Core9708/2022
Calculate amount of claim.Core9408/2022
Post or attach information to claim file.Core9608/2022
Transmit claims for payment or further investigation.Core9708/2022
Contact insured or other involved persons to obtain missing information.Core9708/2022

Work interests

The interest scores O*NET gives this occupation, on the six interest types.

InterestScoreDate
Conventional7.011/2023
Enterprising3.8511/2023
Social2.5811/2023
Investigative2.4211/2023
Realistic1.1611/2023
Artistic1.011/2023

More occupations in preparation zone 2

Source: O*NET 29.1 Database (Occupation Data, Job Zones, Skills, Abilities, Task Statements, Interests), U.S. Department of Labor, Employment and Training Administration. Data fetched 2026-10-31. See about and sources.