O*NET-SOC 35-9031.00

Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop

Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.

Preparation

ItemValue
Preparation zoneZone 2 – Some preparation needed
What O*NET says the zone requiresSome previous work-related skill, knowledge, or experience is usually needed
Broad occupation in O*NETTrue (Yes)
Skills listed for this occupation6
Abilities listed for this occupation6
Tasks listed for this occupation5
Interest scores given for this occupation6

Skills

The 6 skills with the highest importance values in this occupation's records.

SkillO*NET elementImportanceDate
Active Listening2.A.1.b3.6208/2018
Speaking2.A.1.d3.3808/2018
Service Orientation2.B.1.f3.2508/2018
Social Perceptiveness2.B.1.a3.2508/2018
Coordination2.B.1.b3.008/2018
Critical Thinking2.A.2.a2.8808/2018

The importance value is what each record itself carries on O*NET's importance scale; the date is the date in each record.

Abilities

The 6 abilities with the highest importance values in this occupation's records.

AbilityO*NET elementImportanceDate
Oral Comprehension1.A.1.a.13.8808/2018
Oral Expression1.A.1.a.33.8808/2018
Speech Clarity1.A.4.b.53.3808/2018
Speech Recognition1.A.4.b.43.3808/2018
Near Vision1.A.4.a.13.2508/2018
Problem Sensitivity1.A.1.b.33.008/2018

The importance value is what each record itself carries on O*NET's importance scale; the date is the date in each record.

Tasks

The tasks O*NET records for this occupation, with the type, respondent count and date each record carries.

TaskTypeIncumbents respondingDate
Provide guests with menus.Core10608/2018
Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.Core10708/2018
Greet guests and seat them at tables or in waiting areas.Core10608/2018
Answer telephone calls and respond to inquiries or transfer calls.Core10608/2018
Operate cash registers to accept payments for food and beverages.Core10508/2018

Work interests

The interest scores O*NET gives this occupation, on the six interest types.

InterestScoreDate
Social5.211/2023
Enterprising4.1911/2023
Conventional3.8411/2023
Realistic3.3511/2023
Artistic1.7811/2023
Investigative1.011/2023

More occupations in preparation zone 2

Source: O*NET 29.1 Database (Occupation Data, Job Zones, Skills, Abilities, Task Statements, Interests), U.S. Department of Labor, Employment and Training Administration. Data fetched 2026-10-31. See about and sources.