O*NET-SOC 11-1021.00

General and Operations Managers

Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.

Preparation

ItemValue
Preparation zoneZone 4 – Considerable preparation needed
What O*NET says the zone requiresConsiderable skill, knowledge, or experience is needed
Broad occupation in O*NETTrue (Yes)
Skills listed for this occupation6
Abilities listed for this occupation6
Tasks listed for this occupation5
Interest scores given for this occupation6

Skills

The 6 skills with the highest importance values in this occupation's records.

SkillO*NET elementImportanceDate
Active Listening2.A.1.b4.008/2023
Monitoring2.A.2.d4.008/2023
Reading Comprehension2.A.1.a4.008/2023
Speaking2.A.1.d4.008/2023
Coordination2.B.1.b3.8808/2023
Critical Thinking2.A.2.a3.8808/2023

The importance value is what each record itself carries on O*NET's importance scale; the date is the date in each record.

Abilities

The 6 abilities with the highest importance values in this occupation's records.

AbilityO*NET elementImportanceDate
Oral Comprehension1.A.1.a.14.008/2023
Oral Expression1.A.1.a.34.008/2023
Written Comprehension1.A.1.a.24.008/2023
Written Expression1.A.1.a.44.008/2023
Deductive Reasoning1.A.1.b.43.8808/2023
Problem Sensitivity1.A.1.b.33.8808/2023

The importance value is what each record itself carries on O*NET's importance scale; the date is the date in each record.

Tasks

The tasks O*NET records for this occupation, with the type, respondent count and date each record carries.

TaskTypeIncumbents respondingDate
Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.Core8208/2023
Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.Core8208/2023
Direct administrative activities directly related to making products or providing services.Core8208/2023
Prepare staff work schedules and assign specific duties.Core8208/2023
Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.Core8208/2023

Work interests

The interest scores O*NET gives this occupation, on the six interest types.

InterestScoreDate
Enterprising6.9611/2023
Conventional5.3211/2023
Social3.3711/2023
Investigative2.3911/2023
Realistic2.2211/2023
Artistic1.3111/2023

More occupations in preparation zone 4

Source: O*NET 29.1 Database (Occupation Data, Job Zones, Skills, Abilities, Task Statements, Interests), U.S. Department of Labor, Employment and Training Administration. Data fetched 2026-10-31. See about and sources.