O*NET-SOC 41-2021.00

Counter and Rental Clerks

Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.

Preparation

ItemValue
Preparation zoneZone 2 – Some preparation needed
What O*NET says the zone requiresSome previous work-related skill, knowledge, or experience is usually needed
Broad occupation in O*NETTrue (Yes)
Skills listed for this occupation6
Abilities listed for this occupation6
Tasks listed for this occupation5
Interest scores given for this occupation6

Skills

The 6 skills with the highest importance values in this occupation's records.

SkillO*NET elementImportanceDate
Active Listening2.A.1.b3.7508/2019
Service Orientation2.B.1.f3.3808/2019
Speaking2.A.1.d3.3808/2019
Reading Comprehension2.A.1.a3.2508/2019
Critical Thinking2.A.2.a3.1208/2019
Social Perceptiveness2.B.1.a3.1208/2019

The importance value is what each record itself carries on O*NET's importance scale; the date is the date in each record.

Abilities

The 6 abilities with the highest importance values in this occupation's records.

AbilityO*NET elementImportanceDate
Oral Comprehension1.A.1.a.14.008/2019
Oral Expression1.A.1.a.33.8808/2019
Speech Clarity1.A.4.b.53.6208/2019
Speech Recognition1.A.4.b.43.6208/2019
Near Vision1.A.4.a.13.3808/2019
Written Comprehension1.A.1.a.23.2508/2019

The importance value is what each record itself carries on O*NET's importance scale; the date is the date in each record.

Tasks

The tasks O*NET records for this occupation, with the type, respondent count and date each record carries.

TaskTypeIncumbents respondingDate
Compute charges for merchandise or services and receive payments.Core6408/2019
Receive orders for services, such as rentals, repairs, dry cleaning, and storage.Core6408/2019
Explain rental fees, policies, and procedures.Core6508/2019
Provide information about rental items, such as availability, operation, or description.Core6508/2019
Advise customers on use and care of merchandise.Core6408/2019

Work interests

The interest scores O*NET gives this occupation, on the six interest types.

InterestScoreDate
Conventional6.0811/2023
Enterprising3.6911/2023
Social3.2711/2023
Realistic3.1211/2023
Artistic1.2111/2023
Investigative1.011/2023

More occupations in preparation zone 2

Source: O*NET 29.1 Database (Occupation Data, Job Zones, Skills, Abilities, Task Statements, Interests), U.S. Department of Labor, Employment and Training Administration. Data fetched 2026-10-31. See about and sources.