Preparation
| Item | Value |
|---|---|
| Preparation zone | Zone 2 – Some preparation needed |
| What O*NET says the zone requires | Some previous work-related skill, knowledge, or experience is usually needed |
| Broad occupation in O*NET | True (Yes) |
| Skills listed for this occupation | 6 |
| Abilities listed for this occupation | 6 |
| Tasks listed for this occupation | 5 |
| Interest scores given for this occupation | 6 |
Skills
The 6 skills with the highest importance values in this occupation's records.
| Skill | O*NET element | Importance | Date |
|---|---|---|---|
| Writing | 2.A.1.c | 4.0 | 08/2023 |
| Active Listening | 2.A.1.b | 3.75 | 08/2023 |
| Reading Comprehension | 2.A.1.a | 3.75 | 08/2023 |
| Speaking | 2.A.1.d | 3.5 | 08/2023 |
| Critical Thinking | 2.A.2.a | 3.38 | 08/2023 |
| Judgment and Decision Making | 2.B.4.e | 3.25 | 08/2023 |
The importance value is what each record itself carries on O*NET's importance scale; the date is the date in each record.
Abilities
The 6 abilities with the highest importance values in this occupation's records.
| Ability | O*NET element | Importance | Date |
|---|---|---|---|
| Written Expression | 1.A.1.a.4 | 4.12 | 08/2023 |
| Written Comprehension | 1.A.1.a.2 | 4.0 | 08/2023 |
| Oral Comprehension | 1.A.1.a.1 | 3.75 | 08/2023 |
| Near Vision | 1.A.4.a.1 | 3.62 | 08/2023 |
| Oral Expression | 1.A.1.a.3 | 3.62 | 08/2023 |
| Problem Sensitivity | 1.A.1.b.3 | 3.38 | 08/2023 |
The importance value is what each record itself carries on O*NET's importance scale; the date is the date in each record.
Tasks
The tasks O*NET records for this occupation, with the type, respondent count and date each record carries.
| Task | Type | Incumbents responding | Date |
|---|---|---|---|
| Maintain files and control records to show correspondence activities. | Core | 55 | 08/2023 |
| Read incoming correspondence to ascertain nature of writers' concerns and to determine disposition of correspondence. | Core | 55 | 08/2023 |
| Gather records pertinent to specific problems, review them for completeness and accuracy, and attach records to correspondence as necessary. | Core | 55 | 08/2023 |
| Prepare documents and correspondence, such as damage claims, credit and billing inquiries, invoices, and service complaints. | Core | 55 | 08/2023 |
| Compile data from records to prepare periodic reports. | Core | 55 | 08/2023 |
Work interests
The interest scores O*NET gives this occupation, on the six interest types.
| Interest | Score | Date |
|---|---|---|
| Conventional | 6.74 | 11/2023 |
| Enterprising | 3.39 | 11/2023 |
| Social | 2.74 | 11/2023 |
| Investigative | 2.47 | 11/2023 |
| Artistic | 1.62 | 11/2023 |
| Realistic | 1.27 | 11/2023 |