O*NET-SOC 15-1231.00

Computer Network Support Specialists

Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.

Preparation

ItemValue
Preparation zoneZone 4 – Considerable preparation needed
What O*NET says the zone requiresConsiderable skill, knowledge, or experience is needed
Broad occupation in O*NETTrue (Yes)
Skills listed for this occupation6
Abilities listed for this occupation6
Tasks listed for this occupation5
Interest scores given for this occupation6

Skills

The 6 skills with the highest importance values in this occupation's records.

SkillO*NET elementImportanceDate
Critical Thinking2.A.2.a3.7507/2014
Active Listening2.A.1.b3.507/2014
Judgment and Decision Making2.B.4.e3.3807/2014
Reading Comprehension2.A.1.a3.3807/2014
Active Learning2.A.2.b3.2507/2014
Complex Problem Solving2.B.2.i3.2507/2014

The importance value is what each record itself carries on O*NET's importance scale; the date is the date in each record.

Abilities

The 6 abilities with the highest importance values in this occupation's records.

AbilityO*NET elementImportanceDate
Deductive Reasoning1.A.1.b.43.8807/2014
Oral Comprehension1.A.1.a.13.8807/2014
Problem Sensitivity1.A.1.b.33.8807/2014
Inductive Reasoning1.A.1.b.53.7507/2014
Oral Expression1.A.1.a.33.7507/2014
Written Comprehension1.A.1.a.23.6207/2014

The importance value is what each record itself carries on O*NET's importance scale; the date is the date in each record.

Tasks

The tasks O*NET records for this occupation, with the type, respondent count and date each record carries.

TaskTypeIncumbents respondingDate
Back up network data.Core11707/2014
Configure security settings or access permissions for groups or individuals.Core11807/2014
Analyze and report computer network security breaches or attempted breaches.Core11607/2014
Identify the causes of networking problems, using diagnostic testing software and equipment.Core11807/2014
Document network support activities.Core11507/2014

Work interests

The interest scores O*NET gives this occupation, on the six interest types.

InterestScoreDate
Conventional5.4911/2023
Investigative4.6111/2023
Realistic4.3111/2023
Enterprising2.7111/2023
Social2.3311/2023
Artistic1.011/2023

More occupations in preparation zone 4

Source: O*NET 29.1 Database (Occupation Data, Job Zones, Skills, Abilities, Task Statements, Interests), U.S. Department of Labor, Employment and Training Administration. Data fetched 2026-10-31. See about and sources.